We know that the privacy and security of personal information is very important to our users, so we are committed to doing our utmost to protect your privacy.

This Privacy Policy describes how we collect and process personal information when you purchase products at www.tienhungtech.com. You agree to buy products at Tien Hung meaning that you completely agree with the content we stated in this Privacy Policy. We may amend the content of the policy by posting a revised version on  www.tienhungtech.com, the revised version takes effect from the time of posting.

1-Purpose and scope of information collection

  • In order to help us easily advise on your product needs on  www.tienhungtech.com, you need to provide your personal information. We may collect the following information about you:
  • Company/individual name.
  • Name, age, residential address.
  • Email, cell phone number, desk phone number.

2- Information storage time

How do we protect and store your personal information?
We store and process your personal information on a server, protect it by using a trusted 3rd party service (Bizweb) and follow the applicable procedures in accordance with the information privacy laws. believe.

Your information will be stored by us for a period of 10 years to perform the role of product maintenance as we have committed (10 years maintenance).

3- Scope of information use.

The goal of  Tien Hung  is to provide customers with an efficient, cost-effective and time-optimized shopping channel. Therefore, we use your personal information to:

  • Provide information, services and support at your request
  • Send email notifications of our typical programs and events
  • Resolve disputes, arising issues related to the purchase and warranty of products.
  • Prevent illegal or prohibited activities outlined in the Terms of Use
  • Measure and improve our services

4-Address of information collection and management unit

We store and process your personal information on our servers, we protect it by using trusted 3rd party service providers (Bizweb) and the procedure is applied in accordance with the provisions of privacy law. confidential information.

5- Means and tools for users to access and correct their personal data.

You can access, correct and update information on your website by logging in and using the administrative features. We are not responsible for the accuracy and legality of the information you post on the website.

6- Committed to protecting customer’s personal information

We are committed not to provide your personal information to any third parties. However, we may disclose your personal information in the following cases:

  • We have your consent to disclose this information
  • A third party you authorize or allow to ask us for your personal information
  • Upon legal request or from a government agency or if we believe such action is necessary to comply with legal requirements or to comply with the law
  • Protecting someone else’s rights, interests, property, safety
  • To other third parties with whom we have joint ventures to provide services on  www.tienhungtech.com  or new services related to  www.tienhungtech.com.

We will not disclose your personal information to any other third party other than the foregoing, but not limited to it, unless we have a good faith belief that such disclosure is necessary to prevent damages. material or financial harm caused by potentially illegal factors.