1- For available items:<\/strong><\/h3>\n\n\n\na) Tien Hung\u00a0supports door-to-door and free delivery\u00a0in the inner city\u00a0Ho Chi Minh City for orders over 3 million. Delivery time depends on when\u00a0order:<\/p>\n\n\n\n
-If order before 9am: \u00a0order will be\u00a0delivered in the morning of the same day.<\/p>\n\n\n\n
-If ordering from 9am to 2pm: Orders will be delivered in the afternoon of the same day.<\/p>\n\n\n\n
-If you order after 2pm : Orders will be delivered to customers the next morning<\/p>\n\n\n\n
(During order processing, errors cannot be avoided, customers can call us immediately if they feel that the delivery is delayed)<\/p>\n\n\n\n
b) For orders under 3 million, customers can directly pick up at \u00a0Tien Hung\u00a0 or Tien Hung\u00a0 warehouse, which will support delivery of these orders if there is a delivery in the same direction. (Delivery time depends on other orders, ranges from 1 – 3 days)<\/p>\n\n\n\n
c) For orders in provinces far from Ho Chi Minh City, orders will be used domestic express delivery service to deliver goods to customers. The customer will bear the express fee.<\/p>\n\n\n\n
Tien Hung\u00a0will order for items that are not available in the following cases:<\/p>\n\n\n\n
– Customer signs order confirmation<\/p>\n\n\n\n
– Customers pay in advance from \u00a030% – 100% of the order value depending on the item to order<\/p>\n\n\n\n
Ordering time depends on the factory and means of transportation:<\/p>\n\n\n\n
a) Place an order by ship:<\/em><\/p>\n\n\n\n-In case the goods are available at the factory’s warehouse: order time is from 6-8 weeks or 8-10 weeks depending on the item.<\/p>\n\n\n\n
– In case the goods are not available at the factory warehouse: Order time is from 12-14\u00a0weeksor 3-4 months depending on the item.<\/p>\n\n\n\n
b) Ordering by plane:<\/em><\/p>\n\n\n\n– In case the goods are available at the factory’s warehouse: order time is from 3 -4\u00a0weeks or 4-6 weeks depending on the item.<\/p>\n\n\n\n
-In case the goods are not available at the factory warehouse: Order time is from 10-12 weeks\u00a0or 12\u00a0-14 weeks\u00a0depending on the item<\/p>\n\n\n\n
III. RESPONSIBILITY FOR SHIPPING GOODS.<\/strong><\/p>\n\n\n\n– The company will be responsible for the goods and risks such as loss or damage of the goods during the transportation from our warehouse to you.<\/p>\n\n\n\n
– It is your responsibility to inspect the goods upon receipt. When detecting damaged, scratched, broken, dented, or wrong goods, sign to confirm the condition of the goods with the delivery staff and immediately notify the Customer Care Department at our hotline number. Company.<\/p>\n\n\n\n
-After you have signed to receive the goods without making any notes or comments about the goods. The company is not responsible for the return requests for damage, scratches, broken, dented, wrong goods, \u2026 from customers later.<\/p>\n\n\n\n
– If the shipping service is designated and selected by you, you will be responsible for the goods and risks such as loss or damage of the goods during the transportation from the company’s warehouse to the destination. customers. Customer will be responsible for freight and related loss.<\/p>\n\n\n\n
IV. OTHER CONDITIONS<\/strong><\/p>\n\n\n\n– Free shipping policy does not apply to products purchased during golden hour promotions, shocking prices\u2026<\/p>\n\n\n\n
– Tolls and roads, entrance fees to villages or parking fees at apartments are paid by customers themselves.<\/p>\n\n\n\n
– The company only delivers the goods to the correct recipient that the customer has registered when making a purchase. In the course of delivery, if there is an unclear change of recipient, we have the right to refuse delivery and ask customers to pick up the goods at the company’s sales location.<\/p>\n\n\n\n
– If the delivery address is not clear, is located in a corner, or in dangerous places, mountainous areas, difficult transportation, we have the right to refuse to ship, deliver and receive goods directly. next.<\/p>\n\n\n\n
– In cases of force majeure, due to natural disasters, floods, damage to ferry bridges, etc., we are not responsible for compensation for damage arising from delivery of goods on time or failure to deliver goods to the destination such as: agreed with the customer.<\/p>\n\n\n\n
– In case we have shipped the goods to the delivery location as agreed upon at the time of purchase, but for some reason the customer requests to return the goods, then the customer must bear the shipping costs in accordance with the company’s regulations. company.<\/p>\n\n\n\n
– For heavy and bulky products that need to be transported to the floor without an elevator, customers are requested to assist in the delivery.<\/p>\n\n\n\n
– During special days or Festival days due to limited general traffic policy (no roads for some vehicles\u2026) delivery time may change, We will call customers to confirm most delivery time.
Thank you!<\/p>\n","protected":false},"excerpt":{"rendered":"
Here, Tien Hung Automation Joint Stock Company would like to send to customers the shipping and delivery policy for customers who buy products. I. SCOPE OF APPLICATION: –\u00a0All customers who buy products at Website\u00a0www.tienhungtech.com\u00a0or customers who come directly to see and buy goods at the company want to deliver directly at home. II. FORM OF […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-9414","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\n
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